Since 1972, the National Neighborhood Watch Program (housed within the National Sheriffs’ Association) has worked to unite law enforcement agencies, private organizations, and individual citizens in a nation-wide effort to reduce crime and improve local communities. The success of the program has established Neighborhood Watch as the nation’s premier crime prevention and community mobilization program. Visible signs of the program are seen throughout America on street signs, window decals, community block parties and service projects.

The National Neighborhood Watch program empowers citizens to become active in community efforts through participation in Neighborhood Watch groups. Rancho Tierra Grande Homeowners’ Association is officially recognized by the Monterey County Sheriff’s office, and we have a liaison with their point of contact (Quetzal Rodriguez, Crime Prevention Specialist, 831-759-6675) via Jeff Hawkins (831-652-0015).  Our neighborhood rarely experiences crime due to multiple factors, but if an event occurs, please call the appropriate authorities and then as time permits, Jeff Hawkins. If you are unsure who to contact, give Jeff a call.

Actions residents should take:

Emergency

In the event of a serious emergency, whether it be physical security, accident, fire, etc., please dial 911 and they will direct the best resources to you in the timeliest manner.

Non-Emergency

Please contact the non-emergency number for the appropriate agency depending on the nature of the event.

Fire Department Mid-Valley at 831-624-5907

PG & E at 1-800-743-5002

  • The good news is all our utilities are underground, thus we don’t deal with the normal overhead power lines that can be issues during stormy weather.
  • Please take a few minutes to know where your circuit breaker box is inside and/or outside your house.  
  • We do have intermittent power outages, thus please have appropriate light sources (flashlights, lanterns, and batteries available) and turn off extra light sources till the power returns.  Please sign up for PG&E power status alerts that you can receive via your cell phone to get estimates when the power will come back on.
  • If you will be away from your home for any period, please let neighbors your familiar with know how to contact you in the case of an emergency and set a few indoor lights on timers to give your home a “someone’s home look”.

Cal AM (Emergency) at 866-269-2837

  • If you experience a major leak, turn off the water at the source (kitchen, bathroom, etc.) in your house and if that is problematic, turn off the main line that leads inside your house.  Please educate yourself on the turn off handle and let anyone who is taking care of your house while away know where it is.  Turning off the water at the main box by the street is best done with a special tool which many residents have acquired.  They are inexpensive and your neighbors will be glad to assist.
  • If you have a major leak, (can be thousands of $$) CalAM typically will forgive one event that was not your fault, thus give them a call and explain your case and request they remove that charge from your bill, not give you credit that could take years to use up.

Sheriff at 831-647-7911 or Business Line at 831-647-7702

  • Reckless driving is unfortunately too common, thus please call 911 and state the event with location, vehicle information as best you can, time and heading.  With only a few roads in and out of Carmel Valley reckless drivers can be stopped if residents alert authorities.

Highway Patrol at 831-770-8000

  • The CHP is responsible for enforcing vehicle speeds, not the sheriff’s office. If you want to report a speeder, call 911 and state the event.

Public Works at 831-755-4800

  • If you see issues with RTG road conditions, potholes, dead trees in the county right of way please contact Jeff Hawkins (652-0015). If a tree falls into the roadway, call 911.